3.1 The conflict context

Lesson

3.1 The conflict context

In this lesson, we’ll look:

  1. How well conflict is handled at a sector and organisational level
  2. Unpack a framework for understanding conflict management in organisations
  3. Examine what conflict is really about – to put it into perspective
  4. Reveal the roles people play that leads to conflict – and how to turn these around to build collaboration

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