7.1 The most and least engaging manager


7.1 The most and least engaging manager

In your Workbook, you will find a table that sets out the key dimensions people consistently identified as important in their assessment of whether a manager was engaging or not.  In this table you can see how engaging managers operate with respect to each dimension compared to disengaging managers.


  • Think back over the managers you have worked for.  Remember those who go the very best out of you – when you felt really engaged in your work.  What were they like? how did they behave?  Can you see their characteristics on the left side of this matrix?
  • Now do the same for the managers who completely disengaged you.
  • What other characteristic or behaviour could you add?
  • Now be honest, which sides of the table do you fall on and under what circumstances?


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