1 Scheduling/Rostering rules
For workplaces that operate 24 hours a day, 365 days a year, or that have a mix of full-time and part-time staff, making sure the right people turn up on the rights days, for the right shifts becomes a little more complicated. Staff scheduling and rostering are 2 terms that are used interchangeably in this section. Which applies to work?
People management starts with good foundations. These include fair, equitable and consistent scheduling and rostering practices and effective strategies to manage staff replacement, leave, night duty and skill mix.
Getting these things right will make managing your team much easier which ultimately makes them happier and your life less complicated.
Let’s start by looking at your scheduling or rostering rules.
- Do you have any?
- Does everyone know what they are?
- How do you manage shift swaps, requests and leave in a way that is both fair and equitable and clearly understood by everyone.
- How do you ensure that the appropriate skill mix is in place to meet clinical need?
Rostering guidelines are important. And they should be articulated as clearly as possible.
At the very least there should be a checklist that everyone has seen but preferably they should be a formal guideline. Download the sample provided here.