3.1 How is conflict handled in our industry?


3.1 How is conflict handled in our industry?

Conflict that is dealt with poorly leads to increased experiences of bullying, diminished staff satisfaction, increased turnover and the associated recruitment costs, increased absenteeism and stress related Work Cover claims.

In this video I discuss one measure that indicates how well conflict is handled in the Victorian public hospital system.  I invite you to consider how well conflict is currently handled in your organisation.


  • Thinking about these statistics, how might your organisation stack up?  What do you think is means that there is such a difference between witnessed, experienced and reported bullying?
  • Share what this means to you in the comments.


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