The things that tend to fall into QIII are usually other people’s ‘tensions’ – those things that are either distracting them from their work or getting in the way of their work. They are the things they bring to you because they are important and urgent to them but they feel powerless or unwilling to do anything about them so want you to fix it. These can be the monkey’s in the monkey game. And the rules are simple – when they leave, whoever has the monkey on their back – loses!!!
This topic is about how to win the game and empower others in the process.
- Of the work that keeps coming up in QIII, what can you do to encourage your team to resolve these so they don’t come up again?
- How might you coach and mentor them if they really have no idea how to resolve their issue?
- Download and read the article by James Carbary, “These 7 Questions Will Change The Way You Lead Forever”